Monitoreal Video Security With Edge AI › Forums › Fixing Monitoreal › My Telegram Bot doesn’t react to commands, what should I do? › Reply To: My Telegram Bot doesn’t react to commands, what should I do?
Hi! Please follow these steps to resolve the issue:
– Check that the device is online in your MR Secure Guard application and if you can easily connect to it. If yes – then something must be wrong with the Telegram application itself. Try rebooting the Telegram app or contacting Telegram support.
If not, then:
– Check your internet connection
– Try rebooting the MR device manually
In case none of these steps worked, please contact MR Support and we’ll resolve the issue.